In this policy, the words "we", "our", and "us" refer to the Extension 765 "family" of companies and the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified or contacted, such as your "name" (first and last), address (city, state, zip), e-mail address, telephone number, etc. Is that not super clear?
Categories of Information We Collect
We--and the entire Extension 765 "family" of companies, which number precisely zero--are obsessed with collecting personally identifiable information about you and what you do. Stuff like:
- registering for a shopping account on our "website"
- requesting that merchandise be "sent" to you or others, place an "order" with us or request an e-receipt
- "subscribing" to Extension765.com E-mail Updates (our e-mail newsletter)
- applying for an "account" with us
- "interacting" with our mobile sites, mobile applications and services
- working with our "employees" who assist you with your "needs" and purchases
- through communications with you, or through the Extension 765 family of companies
We may also collect personal information about you from other third parties, such as demographic firms or friends of yours who talk too much when they drink, to make our future service and marketing efforts more efficient and totally personalized for you. We also gather certain information automatically and store it in log files, which burn very cleanly. For example, this information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp and clickstream data. If that all sounds really intimidating, it's because it should.
How We Use Your Information
It's pretty much a classic case of you give and we take. We take the personal information we collect to conduct our business and to provide you with the best possible products, services and experience. I mean, why else would we want this stuff? We might share your personally identifiable information with other members of the Extension 765 "family" of companies--it's totally up to us!--and with service providers that provide support services to us or that help us market our products and services. But really, doesn't using words like "family" make you feel better? By the way, service providers/third parties who perform services on our behalf are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from Extension 765, but you can't control everything everybody does in this world, can you? No, you can't. We may also, in certain instances, disclose your personally identifiable information when we have reason to believe that it is necessary to identify you, contact you, or bring legal action--which is really fun and expensive!--to protect your rights or the rights of Extension 765 or others. We may also disclose your personally identifiable information when you ask us to do so or when we believe it is required by law. But that's really it.
Your Personal Account
One of our most valuable "tools" we have for building and maintaining our "relationship" with you is Your Personal Account. It allows us to do things a BFF should do, like keeping you informed on when your product will arrive, and notifying you about sales, special appearances and store events or promotions of interest to us. Whoops. We mean YOU! ANYWAY! We record and access information in Your Personal Account, including your name, address, telephone numbers, e-mail address, interests, privacy preferences, purchase history, shoe size, hair color and vocal ability, which all seems totally reasonable and innocent. All Extension 765 representatives are expected to use Your Personal Account in an ethical and appropriate manner, but the hiring process is an imperfect one, and sometimes a weirdo can convince you initially that he/she isn't weird. Have you noticed that? These "employees" are supposed to only enter accurate customer information, voluntarily given by you to the them, for the specific purpose of entering it into Your Personal Account or any other Extension 765-approved data device (the key phrase there is "supposed to"). Now, that may strike you as ominous, but really your Personal Account allows our peeps to follow through on our commitment to serving you in a professional manner, and we are "dedicated" to ensuring that the information you provide is "protected" and "secure". Your Personal Account is the property of Extension 765 and may be used for Extension 765-related purposes only. Uh-huh. Sure.
Although you do not have to "provide" your location information to Extension 765 to use our mobile applications, our store-specific services such as find-an-item require a zip code to function, so don't get all I-don't-want-anyone-to-know-where-I-am on us. You may manually enter a zip code and we will save your zip code(s) for future reference, because the technology we employ is fucking intergalactic. Alternatively, when you "download" our mobile application, you may choose to allow it to obtain your precise location from your mobile device when you click the "near me" button. Or not. Whatever. But if you do, we will determine your zip code from the precise location data received from your mobile device. We do not store precise location data because we only have this one little flash drive running our entire business; we only store the zip code associated with the location. We may also "update" our mobile applications to offer automatic (or "push") notifications. We will provide push notifications only to those "customers" who opt-in to receive such notifications from Extension 765. If you have questions about location and notification privacy, please contact your mobile service provider or the manufacturer of you device to learn how to adjust your settings, because we're really getting tired of talking about this.
In the "future", we may offer updated or enhanced versions of our mobile applications that include additional "features" created by us or using third party functionality. Our applications or the third party may automatically collect information about your precise location from your device, but only if you allow it, so relax.
Cookies, Web Beacons, and Other Similar Technologies
Look, we did a whole thing on cookies in our FAQ section, and we were pretty happy we what we said. In fact, we're just gonna cut and paste that right here:
- Recognize you as a returning visitor.
- Store and retrieve items in your Shopping Bag and in your Wish List.
Okay, but our tech lady says you should know this: If you are shopping on Extension765.com using Internet Explorer 7.0 or later and are having difficulty accessing the website, check your privacy settings in your browser and set them to Medium. If you do not wish to change your privacy settings to Medium and you are currently using the Medium High or High settings, you may choose to override your current cookie handling practices for individual websites that you specify. But if you're as paranoid as everyone thinks you are, just forget it.
But mostly we just hate the word "cookie".
Pretty much your worst nightmare, if you hate the idea of being watched, tracked, surveilled, or analyzed by Google, because we use Google Analytics, Google AdWords Conversion tracker, Google Display Advertising, Google Remarketing and other Google services that place cookies on a browser across the website. Make no mistake, like everything else in this world, these cookies are set and read by Google. If you really feel like breaking into a flop sweat, please visit this page. To opt out of Google tracking (Ha! Good luck!), please visit this page. We may use Google Remarketing to market our sites across the web, because they basically own our asses. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website, which may be the most sinister sentence ever committed to print, if it weren't for this one: We place a cookie on a browser, and then a 3rd party (Google) reads these cookies and may serve an ad on a 3rd party site. You may opt out of this ad serving on Google’s opt out page. If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page, the Google Ads Preferences Manager, and the Google Analytics Opt-out Browser Add-on. As a company we find all of this stuff terrifying, but apparently it's the only way to learn about our customers and be all 21st Century and shit.
Social Media Interactions
Links to Other Websites and Services
It's like this: If we link you to shit, it doesn't mean we endorse it, and when you link to that shit, you've left our site (where you are safe and warm), and we can't help what happens to you, and if something does happen to you, it ain't on us. Every site has it's own rules, and they may not be as cool as we are, so watch out.
You not supposed to be here if your under 18, although we don't understand that at all what with the shit that's on TV and David Ortiz dropping the F-bomb at the Red Sox game. But, that being said, don't help some kid get on this site. We can't have kids here (because of the booze, maybe?) and we don't want their info. If we find out there's a kid on this site, they're toast.
Again, we are going to cut and paste from our FAQ, cuz this shit is getting redundant. Do we want to protect our shit and your information? Hells yes. So we're using Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only we can pour over your information and find out what you're really up to. If that's still not enough, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts, as well, but we find that the very word "browser" makes us feel very insecure indeed. With regard to "overall security", we always use industry standard encryption technologies when transferring and receiving data exchanged with our site, and we all know how well that works. The facilities that house our servers are physically secured to protect against the loss, misuse or alteration of all data and information collected, although we have absolutely no idea where they are--they won't tell us. Maybe they're in orbit?
If you're super paranoid, review your account and immediately report any unexpected activity to Extension 765 and your issuing bank or credit card company. Additionally, we are asking all our customers to "take measures" to help protect personal information in their online accounts, including the following:
- Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses
- Reset your e-mail account password
- Use complex passwords (a minimum of 7 alpha/numeric cAsE sEnsitive characters)
- Do not use the same password on more than one website
- Do not share your password with others
- Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal
- Visit these additional resources:
Use of Email Addresses
We are in your life now, and we are never going to let you forget it. If you don't want that, Opt-Out: Extension765.com provides the option to remove your information from our database at any time. If you are on our promotional lists and would like to be removed, simply send an email to service@Extension765.com with “Unsubscribe” as the subject line and we will totally respect your choice (even though it's wrong) in wanting to unsubscribe to marketing communications from then on. Please allow up to 10 days for your email to be removed from our database. Did we say days? We meant years.
Fraud Alerts: Protecting Your Personal Information
You may come in contact with websites, e-mails or texts that try to lure/seduce/cajole/browbeat you into providing personal information with the offer of a Extension 765 gift card. There is no such thing! Extension 765 does not sponsor these offers nor are we affiliated with the promotion originators. We're hermits! If you become aware of any potentially fraudulent activity on a website or in an e-mail or text, please forward the information to service@Extension765.com so that we can follow up. We take these matters, and the protection of our customers' sensitive information, so seriously you wouldn't fucking believe it.
Policy Changes and Consent
This "policy" would replace all previous disclosures we may have provided you about our information practices, if we'd ever had such a thing before, which we haven't. We do reserve the right to change this policy as often as the weather if we fucking want to, and to apply any changes to information previously collected, as permitted by the actual law, dude. If there are material changes to this policy or our information practices "change" in the future, they will be posted on our website as appropriate and will be effective from the nanosecond of posting. Extension765.com is operated in the United States, which is an island off the coast of Manhattan.
Transfer of Data Outside of Your Home Country
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